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It is Steelmark's policy to respect and protect the privacy
of our customers and the users of www.steelmarkonline.com
(hereinafter, the "Site"). Through this Internet
Privacy Statement, we want to reassure users of the Site
that we will not sell, share, or rent user information to
others in a manner different than as set forth in this Internet
Privacy Statement.
Placing Orders and Information Collection
Steelmark collects information from the users of the Site
at several different points on the Site. For example, we
collect and/or request information when a user:
1) Places an Order
2) Registers on the www.steelmarkonline.com Site
3) Requests notification of an order status
4) Posts a message on the Steelmark Online Forum
5) Requests a catalog or other information
6) Submits an E-mail
In order to fulfill the requests of Site users in the above
instances, the user may be requested to provide contact
and/or credit card information. If we have trouble processing
an order, a request, or completing a delivery, this contact
information will be used by Steelmark to contact the user.
Gathering and Sharing of Information, Links to External
and Co-Branded Websites
We monitor traffic patterns on the Site and gather broad
demographic information for aggregate use to analyze trends
and administer the Site in order to improve its layout and
design and to permit Site personalization and streamlining
to create the best shopping experience we can for our users.
In order to perform analysis permitting such personalization
and improvement of site design and user experience, we may
employ suitable third parties with whom we share the information
necessary to accomplish these objectives. These statistics
include no personally identifying information.
Where appropriate, we share aggregated statistical information
with our business partners. These statistics include no
personally identifying information.
We use a credit card processing company to bill purchasers
of goods and services from the Site, and depending upon
the goods and services being ordered and where they are
being shipped, we may also use outside suppliers and/or
delivery companies to assist us in fulfilling and delivering
orders. We share with them the information necessary to
enable such card processing, fulfillment, and delivery of
goods (i.e. name, address, and as appropriate, payment information).
We may provide personal identifying and account information
in special cases as required by law or legal process to
protect and defend the rights and safety of our Site and
its users. This includes exchanging information with other
companies for purposes of fraud prevention.
Our Site also contains links to external Internet sites
as well as co-branded sites, which may be operated by an
external party and they may have privacy practices that
differ from those here at www.steelmarkonline.com . A co-branded
site is a Website, that can be operated by a third-party,
and displaying that third-party's name along with the Steelmark
name and logo. When you click on links that take you to
such external or co-branded sites, you will be subject to
their privacy policies, and we encourage you to become familiar
with that party's privacy policies as these may differ from
those utilized on our Site. Please note that this privacy
statement applies solely to information collected by Steelmark
on our Site and, while we strongly support the protection
of privacy on the Internet, we cannot be responsible for
the privacy practices of other Websites, uses of the information
collected by other Websites, or the content of those other
Websites.
Consent
By using our Site, the user agrees to the terms and conditions
set forth in this Internet Privacy Statement INCLUDING ALL
LIMITATIONS OF DAMAGES PROVISIONS which are an integral
part hereof and the user consents to the collection and
use of this information by Steelmark as disclosed in this
Internet Privacy Statement. We may revise this Internet
Privacy Statement at any time by updating these postings.
By using this Site you agree to be bound by any such revisions
in effect at the time of use and should therefore periodically
visit this page to determine the then current policies applicable
to users of the Site.
Security Information
Strong precautions are taken to protect the information
of the users of our Site. When users submit sensitive information
via the Site, that Information is protected both online
and off-line.
We take credit card information security seriously and
use a variety of technical solutions to make shopping safe
at our Site. Furthermore, your information is encrypted
and is protected utilizing the industry standard Secure
Sockets Layer (SSL) encryption software. While on a secure
page, such as our order form, the lock icon on the bottom
of Web browsers such as Netscape Navigator and Microsoft
Internet Explorer becomes locked, as opposed to un-locked,
or open, when you are just 'surfing'.
While we use SSL encryption to protect sensitive information
online, we also protect user- information off-line. All
of the information of our Site's users, including the sensitive
information mentioned above, is maintained in a restricted
section in our offices. Only those who need the information
to perform a specific job (for example, our account or customer
service representatives) are granted access to personally
identifiable information.
Special Offers, Account Updates and Opting Out
Steelmark occasionally sends our customers and the users
of the Site announcements and updates, which contain important
information about the Site and service offerings which we
believe to be of value to our customers and users. In order
to do this, we may enhance or merge the information we collect
on the Site with data from third parties for purposes of
marketing products or services to our customers and users.
We may communicate with the users of the Site via e-mail,
telephone, mail, or fax in order to provide requested services,
content, product information, notification of special offers,
or in regard to customer service issues relating to an account.
The users of the Site are always given the opportunity to
'opt-out' of having their online information used for purposes
not directly related to the Site at the point at which we
ask for the information or when they receive an online requested
promotional communication.
For example, our e-mail messages have an "unsubscribe"
feature for users of the Site who buy from us, but don't
want to be notified about special offers in the future.
Users can simply click on the "unsubscribe" link
at the bottom of the e-mail message. Upon receipt of the
reply, we will remove that e-mail address from our e-mail
list.
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